Senior Outreach Program

It’s not always easy to tell someone when you’re experiencing difficulties in life. Perhaps this is even more so for the seniors in our community – a proud, independent generation who are accustomed to making do on their own. The Samaritans know that sometimes all we need is a little extra support, and our Senior Outreach program provides that support safely and with dignity.

Created in 2009 in response to the growing need of seniors in our community, Senior Outreach is a referral program where outgoing calls are made to isolated or at-risk older adults. Participants are matched with a Samaritan-trained volunteer who calls the senior once or twice each week. Conversations are confidential, and provide a safe place for older adults to talk about whatever is troubling them most without fear of judgment or repercussion.

It’s reassuring to our staff to know that [anonymous] receives a call from the Samaritans each week. She’s quite active at our center, taking part in bingo and various field trips, but she doesn’t always open up about what’s going on in her life. She lives by herself and has said she doesn’t like to “bother” her kids, but we all need someone to talk to. We know she looks forward to her weekly call with her Samaritan volunteer.

Most participants join the program because they were referred by their Council on Aging, a community group, or concerned family member. But seniors who would like to self-refer into the program are always welcome to join. The program is free and available to any individual age 55 years or older.

If you have been impacted by health problems, retirement, social isolation, the loss of loved ones, depression, or have concerns about aging, our volunteers are here to listen with compassion and empathy. Or if you know of a senior who might be isolated, lonely, or simply in need of a caring voice, please contact our office to find out more about how we can match that senior with a volunteer in our Senior Outreach program.

This agency and its programs are funded (in whole or in part) by a contract from Elder Services of Cape Cod and the Islands, the MA Executive Office of Elder Affairs and the Federal Administration for Community Living.  This program is free to participants but donations are accepted. Please contact us at for more information.

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