Calling the 988 Lifeline

Here is what you can expect when making a call to the 988 Lifeline.

Step 1 of 4

First, you’ll hear a message that gives you service selection options including Veterans (Press 1), Spanish-language (Press 2), or your local 988 Lifeline contact center.

Step 2 of 4

We’ll play some hold music while you are connected to a live counselor.

Step 3 of 4

A counselor will say hello and introduce themselves. Your skilled counselor will ask you if you are safe.

Step 4 of 4

After they ask about your safety, your counselor will listen to you, understand how your problem is affecting you, provide support, and share any resources that may be helpful.

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