Crisis Lines

The Samaritans on Cape Cod and the Islands answers calls routed to us by three different numbers: our two local numbers [508-548-8900 and 800-893-9900] and the 988 Suicide & Crisis Lifeline. Samaritans-trained volunteers are available to answer calls to all three numbers, 24/7/365. Anyone is welcome to call any one of these numbers to receive non-judgmental, compassionate support.
People sometimes worry they shouldn’t call the crisis lines if they are not suicidal. You do not have to be suicidal to call. Some callers feel overwhelmed, sad, or lonely. Others feel angry or confused. Some may feel they have nowhere else to turn. Simply needing a safe space to talk is reason enough to pick up the phone – there is never a bad time to call.

You can also call the Crisis Lines if you’re worried about someone in your life. When you call our Crisis Line, our Samaritans-trained volunteer will ask you a few questions to gain understanding of your situation and focus on ways you can help them find local support. Volunteers may suggest the caller give the person our phone number and encourage them to call. Ultimately, your loved one must decide whether they personally want to seek help. It can be scary when a friend or loved one is thinking of suicide, but there is hope. Please call our Crisis Line at any time for help if someone you love is struggling.

If you’re in crisis, need support, or are looking for a place to share with someone who will listen wholeheartedly, please don’t hesitate to reach out to any of the Crisis Lines listed above.

Confidentiality Policy

Callers can rest assured that all calls to The Samaritans on Cape Cod and the Islands are free and completely confidential within our organization. However, if after a thorough conversation with you about your situation the volunteer thinks you are at imminent risk of harming yourself or someone else, the volunteer will bring an on-call supervisor into the conversation to assist in trying to help you. We will always seek to collaborate with you to keep you safe but, if necessary and as a last resort, the on-call supervisor may access your phone number for the purpose of initiating an active rescue by calling an emergency services provider or 911 on your behalf. On-call supervisors will only undertake such an initiative if they believe that, without this intervention, you or someone else are likely to sustain a life-threatening injury.

For more information about our Crisis Lines, please contact us at

Important Information about 988

As of July 16th, 2022, the National Suicide Prevention Lifeline (NSPL), transitioned to a three digit number, 988. 988 Suicide & Crisis Lifeline is intended to create an ease of access to care and improve mental health response. As an accredited 988 Lifeline call center, The Samaritans on Cape Cod and the Islands answers calls to this line in addition to our local Crisis Line numbers (508-548-8900 or 800-893-9900). You can call us at these numbers 24/7/365. We are here to provide you with free and confidential emotional support.

Interested in Volunteering?

Each Crisis Line phone call is answered by a Samaritans volunteer who has been extensively trained in non-judgmental, active listening. They do not problem solve or offer opinions. Instead, they simply listen and allow a caller to truly share their experience. Visit our Crisis Services volunteer page to learn more and apply today.

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